The Effect of Work Stress and Coping on Organizational Justice: An Empirical Investigation of Turkish Telecommunications and Banking Industries

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Management, vol.11, no.4, pp.271-287, 2016 (Peer-Reviewed Journal)

  • Publication Type: Article / Article
  • Volume: 11 Issue: 4
  • Publication Date: 2016
  • Journal Name: Management
  • Journal Indexes: Academic Search Premier
  • Page Numbers: pp.271-287


The aim of this paper is to investigate the role of coping mechanisms and work stress on employees’ perceptions of organizational justice. A survey of 211 white-collar employees in the banking and telecommunications industries was taken. Multiple regression analyses were performed in order to understand the effect of coping mechanisms and work stress on organizational justice. The results showed that overall perception of justice is affected negatively by work stress and positively by coping mechanisms, except emotion-focused coping. However, sub-dimensions of organizational justice showed distinctive relationship patterns. Thus, it was concluded both individual and organizational determinants play a role in employees’ perceptions of organizational justice. Key words: organizational justice, work stress, coping, telecommunication, banking