Perceived Managerial and Leadership Effectiveness Within Turkish Public Sector Hospitals

Yozgat U., Sahin S.

9th International Strategic Management Conference, Riga, Letonya, 27 - 29 Haziran 2013, cilt.99, ss.216-221 identifier

  • Yayın Türü: Bildiri / Tam Metin Bildiri
  • Cilt numarası: 99
  • Doi Numarası: 10.1016/j.sbspro.2013.10.488
  • Basıldığı Şehir: Riga
  • Basıldığı Ülke: Letonya
  • Sayfa Sayıları: ss.216-221


The main purpose of this study is to report the results of a study of managerial and leadership effectiveness carried out within Turkish public sector hospitals. 'Effective' and 'least effective/ineffective' manager and managerial leader behavior, as observed by managerial and non-managerial employees were collected using the critical incident technique. These critical incidents were then content analyzed to identify a smaller number of discrete behavioral statements and criteria of effectiveness. (C) 2013 The Authors. Published by Elsevier Ltd. Open access under CC BY-NC-ND license.