Perceived Managerial and Leadership Effectiveness Within Turkish Public Sector Hospitals

Yozgat U., Sahin S.

9th International Strategic Management Conference, Riga, Latvia, 27 - 29 June 2013, vol.99, pp.216-221 identifier

  • Publication Type: Conference Paper / Full Text
  • Volume: 99
  • Doi Number: 10.1016/j.sbspro.2013.10.488
  • City: Riga
  • Country: Latvia
  • Page Numbers: pp.216-221


The main purpose of this study is to report the results of a study of managerial and leadership effectiveness carried out within Turkish public sector hospitals. 'Effective' and 'least effective/ineffective' manager and managerial leader behavior, as observed by managerial and non-managerial employees were collected using the critical incident technique. These critical incidents were then content analyzed to identify a smaller number of discrete behavioral statements and criteria of effectiveness. (C) 2013 The Authors. Published by Elsevier Ltd. Open access under CC BY-NC-ND license.