The Effect of Work Stress and Coping on Organizational Justice: An Empirical Investigation of Turkish Telecommunications and Banking Industries


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SEÇKİN ÇELİK T. , ÇOBAN A.

Management, vol.11, no.4, pp.271-287, 2016 (International Refereed University Journal)

  • Publication Type: Article / Article
  • Volume: 11 Issue: 4
  • Publication Date: 2016
  • Title of Journal : Management
  • Page Numbers: pp.271-287

Abstract

The aim of this paper is to investigate the role of coping mechanisms and work stress on employees’ perceptions of organizational justice. A survey of 211 white-collar employees in the banking and telecommunications industries was taken. Multiple regression analyses were performed in order to understand the effect of coping mechanisms and work stress on organizational justice. The results showed that overall perception of justice is affected negatively by work stress and positively by coping mechanisms, except emotion-focused coping. However, sub-dimensions of organizational justice showed distinctive relationship patterns. Thus, it was concluded both individual and organizational determinants play a role in employees’ perceptions of organizational justice. Key words: organizational justice, work stress, coping, telecommunication, banking